Avanelle Does It Well
Privacy Policy
Effective date: July 27, 2026
Avanelle Homes ("Avanelle Homes," "we," "us," or "our"), a service brand of Murphy Cormier Investments LLC, provides HVAC, home renovation, and general contracting services in the San Antonio, Texas area. This Privacy Policy explains what information we collect through our website (avanellehomes.com), by phone, by text message, and in the course of providing our services — and how we use and protect it.
Information We Collect
We collect information you provide directly to us, including:
Contact information — your name, phone number, email address, and service address when you request a quote, book an appointment, contact us through the website, call us, or text us.
Service information — details about your home or property and the work you ask us to perform, including photos, job notes, estimates, and invoices.
Payment information — when you pay an invoice or make a purchase through our online store, payment is processed by our payment processors (such as Stripe and Squarespace Commerce). We do not store your full card number or bank account details on our own systems.
SMS opt-in data — your mobile number and your consent to receive text messages from us, along with the date and manner of that consent.
Website usage data — our website platform (Squarespace) may collect standard analytics information such as browser type, pages visited, and general location. See Squarespace's privacy policy for details on its data practices.
How We Use Your Information
We use the information we collect to:
Provide, schedule, and follow up on our services;
Prepare and send quotes, invoices, and receipts;
Communicate with you about appointments, estimates, and ongoing work;
Respond to your questions and service requests;
Maintain our business records and comply with legal obligations.
We do not sell your personal information.
Text Messaging (SMS)
If you opt in to receive text messages from Avanelle Homes — for example, by providing your mobile number when requesting service, booking an appointment, or communicating with our office — we may send you text messages related to your service, such as appointment confirmations and reminders, scheduling updates, estimates and invoices, follow-ups on requested work, and replies to your questions.
Mobile numbers and SMS opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Message frequency varies based on your service activity.
Message and data rates may apply depending on your mobile carrier plan.
Opt out at any time by replying STOP to any message from us. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will receive no further texts from us unless you opt back in.
For help, reply HELP to any message, call us at (210) 965-6935, or email .
Carriers are not liable for delayed or undelivered messages.
How We Share Information
We share personal information only as needed to run our business:
Service providers — companies that help us operate, such as our scheduling and business-management software, payment processors, and messaging providers. These providers may process your information only to perform services for us.
Legal requirements — we may disclose information if required by law, subpoena, or to protect our legal rights.
Business transfers — if our business is sold or merged, customer records may transfer as part of that transaction.
We do not sell or rent your personal information to anyone. As stated above, mobile numbers and SMS opt-in data are never shared with or sold to third parties or affiliates for marketing or promotional purposes.
Data Security and Retention
We take reasonable measures to protect your information, including access controls on our business systems. We retain customer records for as long as needed to provide services, maintain accurate business and tax records, and meet legal obligations.
Your Choices
You may opt out of text messages at any time by replying STOP.
You may request access to, correction of, or deletion of your personal information by emailing or calling (210) 965-6935. We will respond as required by applicable law, including the Texas Data Privacy and Security Act where it applies.
Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be posted on this page.
Contact Us
Avanelle Homes San Antonio, TX Phone: (210) 965-6935 Email: Website: